Assistance channels

Connect with fx master bot

fx master bot delivers a premium, data-driven trading assistant experience. If you have questions about the platform, onboarding journey, or account setup, submit your inquiry via the Sign Up flow to route it efficiently.

Quick questions Setup details Data privacy topics Expected response times
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How to reach fx master bot

We do not publish direct email, phone, or street addresses on this page. For all communication, submit your message via Sign Up so it can be routed through the onboarding flow.

01 Connect with our team

Head to Sign Up and share your details. Include a clear subject line and a concise description of your question.

02 What to include

Provide your name and the preferred contact method, then summarize the topic (e.g., access to your account, navigation help, or policy questions). This supports precise handling.

03 Data privacy and handling

fx master bot emphasizes careful processing of submitted details. Share only what is needed to describe your request. Review policies before sending.

Response windows and service hours

Requests submitted via Sign Up are queued and reviewed in sequence. Timelines depend on workload and the nature of your inquiry.

Window

Office hours

Submissions are typically reviewed during standard weekday business hours.

Timing

Estimated turnaround

Most inquiries receive a response within 24–48 hours, depending on queue volume.

Priority

Urgent matters

If your request is time-sensitive, please indicate urgency in your signup summary.

Submit your request via Sign Up flow

fx master bot channels inquiries through the onboarding path to maintain consistency and alignment with setup steps. Visit Sign Up to share your details and outline your question in the summary.